Legal

Terms of service

This page will set out the terms under which readings, consultations, and purchases are provided.

Evelyn Feng Shui

Last Updated: October 8, 2026

1. Introduction and Acceptance of Terms

Welcome to Evelyn Feng Shui.

These Terms of Service ("Terms") govern your access to and use of the Evelyn Feng Shui website, digital platforms, personalized reports, consultations, interactive calculators, and related products and services.

Evelyn Feng Shui is a collaborative business founded and developed by Evelyn and Chad, combining traditional Chinese metaphysical expertise with modern technology to provide personalized guidance, educational resources, and innovative digital experiences.

At the heart of Evelyn Feng Shui is Evelyn's knowledge and practice of traditional Chinese metaphysics, including Feng Shui, BaZi, the Five Elements, I Ching, and other classical systems.

Together, Evelyn and Chad develop and manage the business, its services, educational offerings, digital platforms, and customer experiences.

Certain technological features, including calculation engines, interactive tools, and digital systems, are developed under the technology brand 一白玄境 | Yi Bai Nexus, which supports Evelyn Feng Shui and may provide technology solutions to other businesses and practitioners.

Yi Bai Nexus is a technology brand and is not currently a separately incorporated legal entity.

Throughout these Terms, "Evelyn Feng Shui," "we," "us," and "our" refer to the individuals operating the business and providing its products and services.

By accessing or using our website or services, you acknowledge that you have read and understood these Terms and agree to be bound by them.

If you do not agree with these Terms, please discontinue use of our website and services.

2. Description of Services

Evelyn Feng Shui provides traditional Chinese metaphysical guidance, educational content, personalized interpretations, and related digital experiences.

Our services may include, but are not limited to:

  • Feng Shui consultations and environmental recommendations.

  • BaZi (Four Pillars of Destiny) calculations and interpretations.

  • Five Element analysis and personalized guidance.

  • Personalized Life Reports and forecasting reports.

  • Daily Feng Shui guidance and recommendations.

  • I Ching divination and interpretations.

  • Qi Men Dun Jia calculations and analysis.

  • Personal and relationship compatibility assessments.

  • Educational materials, videos, and digital resources.

  • Interactive calculators and other technology-powered experiences.

  • Private consultations and personalized readings.

Certain services may be provided directly by Evelyn, while others may be generated or supported by software developed through Yi Bai Nexus.

Our services may evolve, and additional features or products may become available over time.

3. Traditional Metaphysical Practices and Interpretations

Evelyn Feng Shui draws upon traditional Chinese metaphysical systems, including Feng Shui, BaZi, the Five Elements, I Ching, and Qi Men Dun Jia.

These systems have longstanding cultural and philosophical traditions.

However, their ability to predict future events, determine personal outcomes, or establish causal relationships has not been scientifically demonstrated.

All interpretations, forecasts, recommendations, and guidance are provided for personal reflection, cultural exploration, spiritual guidance, and educational purposes.

We do not guarantee that any prediction, interpretation, recommendation, or anticipated outcome will occur.

Different practitioners, calculation methods, and interpretive traditions may produce different conclusions.

Customers acknowledge that metaphysical interpretations are inherently subjective and should not be treated as established facts about future events.

4. Personal Responsibility and Decision-Making

Our services are intended to provide perspectives that customers may consider alongside their own judgment and other relevant information.

Customers remain solely responsible for their decisions, actions, and circumstances.

This includes, without limitation, decisions involving:

  • Health and personal well-being.

  • Financial matters and investments.

  • Business operations and career choices.

  • Marriage, relationships, and family matters.

  • Education and professional development.

  • Property purchases, sales, and renovations.

  • Relocation and travel.

  • Other significant personal or professional decisions.

You agree not to rely exclusively on our services when making important decisions.

Evelyn Feng Shui does not assume responsibility for decisions made by customers based on metaphysical interpretations or recommendations, except where applicable law provides otherwise.

5. Medical, Health, and Psychological Disclaimer

Evelyn Feng Shui does not provide medical, psychiatric, psychological, or other licensed healthcare services.

Any references to health, physical well-being, emotional balance, elemental imbalances, or personal energy are made within the context of traditional Chinese metaphysical interpretations.

Our services are not intended to diagnose, treat, cure, or prevent any medical or psychological condition.

You should never discontinue prescribed medication, delay medical treatment, or disregard advice from a qualified healthcare professional based on information obtained through our services.

Customers experiencing medical or psychological concerns should consult appropriately qualified professionals.

6. Financial, Investment, Business, and Legal Disclaimer

Evelyn Feng Shui does not provide licensed financial, investment, accounting, tax, or legal advice.

References to wealth, prosperity, financial opportunities, business success, career advancement, favorable timing, or related matters are traditional metaphysical interpretations.

Such guidance does not constitute a recommendation to purchase or sell investments, enter financial transactions, establish businesses, or make legally significant decisions.

We do not guarantee financial gains, business success, professional advancement, or protection from financial losses.

Customers should consult appropriately qualified professionals before making significant financial, business, tax, or legal decisions.

7. Relationships, Marriage, and Compatibility

Relationship and compatibility assessments are based on traditional Chinese metaphysical interpretations.

These assessments may consider birth information, elemental relationships, and other factors used within traditional systems.

They do not establish scientifically verified compatibility between individuals.

We do not guarantee romantic success, marriage, reconciliation, relationship stability, or the actions and intentions of another person.

Customers remain responsible for their relationship decisions and interactions.

8. Accuracy of Calculations and Interpretations

We make reasonable efforts to provide accurate calculations, carefully prepared reports, and thoughtful interpretations.

However, results may be affected by:

  • Incorrect or incomplete birth information.

  • Uncertain birth times.

  • Historical time-zone differences.

  • Geographic location data.

  • Differences between traditional calculation methods.

  • Software limitations or technical errors.

  • Variations in interpretive approaches.

We cannot guarantee that every calculation, interpretation, or forecast will be free from errors.

Where customers identify a potential calculation or preparation error, we encourage them to contact us.

Verified errors attributable to Evelyn Feng Shui will be addressed in accordance with our Refund & Cancellation Policy and applicable consumer rights.

9. Customer-Provided Information

Certain services require customers to provide personal information.

This may include:

  • Name or preferred name.

  • Date of birth.

  • Time of birth.

  • Place of birth.

  • Gender, where relevant to the selected calculation method.

  • Contact information.

  • Information concerning another person for compatibility or relationship assessments.

Customers agree to provide accurate information to the best of their knowledge.

Customers acknowledge that inaccurate information may affect the accuracy and relevance of personalized calculations and interpretations.

When submitting another person's personal information, you confirm that you have the necessary permission or other lawful basis to provide that information.

You must not submit information about another person in violation of applicable privacy laws.

Personal information is handled in accordance with our Privacy Policy.

10. Technology, Automated Calculations, and AI-Assisted Content

Certain Evelyn Feng Shui services utilize automated calculation systems, software algorithms, and artificial intelligence technologies.

These systems may be developed and operated through 一白玄境 | Yi Bai Nexus.

Our technology may be used to:

  • Calculate traditional metaphysical charts.

  • Analyze relationships between elements and other chart components.

  • Generate personalized interpretations.

  • Prepare written reports.

  • Produce daily guidance.

  • Support interactive divination experiences.

  • Assist with other personalized digital services.

Automated systems may produce incomplete, inaccurate, or inconsistent outputs.

We make reasonable efforts to review personalized paid reports before delivery. However, human review does not guarantee that every error will be identified.

Customers acknowledge that automated and AI-assisted content is interpretive and should not be treated as a substitute for qualified professional advice.

The use of automated systems does not alter any mandatory consumer rights or remedies.

11. Personalized Reports and Digital Products

Personalized Life Reports, forecasts, and other custom digital products may be prepared using customer-provided information.

Reports may incorporate traditional calculation methods, automated analysis, AI-assisted writing, and human review.

Unless otherwise stated on the relevant product page, personalized Life Reports are generally delivered electronically within 24–48 hours of purchase.

This timeframe is an estimate rather than a guarantee. We will communicate material delays and provide remedies where required by applicable law.

Customers are responsible for reviewing their submitted information before completing a purchase.

Refunds, corrections, and cancellations are governed by our separate Refund & Cancellation Policy, subject to applicable consumer protection laws.

Purchasing a personalized report does not guarantee any specific personal, financial, romantic, professional, or other outcome.

12. Private Consultations and Appointments

Private consultations and readings are conducted by appointment.

Customers agree to provide accurate booking information and attend scheduled sessions on time.

Appointments may be conducted remotely using third-party communication services.

Customers are responsible for maintaining a suitable internet connection and appropriate equipment for remote consultations.

Cancellation, refund, and rescheduling arrangements are governed by our Refund & Cancellation Policy.

Evelyn Feng Shui reserves the right to refuse or discontinue services where a customer engages in threatening, abusive, harassing, or otherwise inappropriate conduct.

Any resulting refund or cancellation decision will comply with applicable law.

13. Pricing, Payments, and Billing

Prices for paid products and services are displayed on the relevant product or checkout pages.

Unless otherwise stated, prices are presented in United States dollars (USD).

Payments may be processed through third-party payment providers, including Stripe.

Customers agree to provide accurate billing information and authorize charges associated with their purchases.

We reserve the right to modify prices for future purchases.

Price changes will not retroactively affect completed purchases.

Any applicable taxes, additional charges, or currency conversion information will be disclosed as required by law.

14. Refunds, Cancellations, and Rescheduling

Refunds and cancellations are governed by our separate Refund & Cancellation Policy.

For personalized Life Reports, our standard voluntary cancellation arrangements generally include:

  • A full refund when cancellation is requested within 12 hours of purchase.

  • After 12 hours but before delivery, a $15 USD cancellation fee may apply.

  • After delivery, reports are generally nonrefundable for change-of-mind requests.

For private consultations, our standard arrangements generally include:

  • Full refunds for cancellations made at least 48 hours before the appointment.

  • Rescheduling options for appointments canceled closer to the scheduled time.

  • Generally nonrefundable cancellations within 24 hours, with discretionary flexibility for rescheduling.

These arrangements are subject to applicable law, including mandatory consumer cancellation, withdrawal, and refund rights.

Customers should review the complete Refund & Cancellation Policy before purchasing.

15. Intellectual Property and Ownership

Unless otherwise stated, original website content, written materials, designs, graphics, software, branding, and other creative works are owned by or licensed to their respective creators or rights holders.

This may include intellectual property developed by Evelyn Huang, Chad Mullins, or third-party contributors.

The Evelyn Feng Shui brand and the 一白玄境 | Yi Bai Nexus technology brand are distinct identities associated with the platform.

Yi Bai Nexus Technology

Yi Bai Nexus develops technology and digital systems supporting Feng Shui and other traditional Chinese metaphysical services.

These systems may include:

  • BaZi calculation engines.

  • I Ching interpretation systems.

  • Qi Men Dun Jia calculation tools.

  • Compatibility analysis systems.

  • Personalized report-generation technology.

  • Website integrations.

  • Proprietary software and related digital infrastructure.

The underlying software, original code, proprietary systems, and associated intellectual property remain the property of their respective rights holders.

Access to these systems does not grant customers ownership of the underlying technology.

Personal Use of Purchased Materials

Customers purchasing personalized reports or digital materials receive a limited, nonexclusive, nontransferable license to use those materials for personal, noncommercial purposes, unless otherwise stated.

Customers may retain and print copies of their purchased reports for personal use.

Customers may not reproduce, resell, distribute, publish, sublicense, or commercially exploit protected materials without permission, except where permitted by applicable law.

Traditional Feng Shui concepts, publicly known metaphysical principles, and other materials not protected by intellectual property law are not claimed as exclusive property of Evelyn Feng Shui or Yi Bai Nexus.

16. Acceptable Use of Website and Services

Customers and visitors agree to use our website and services lawfully and responsibly.

You may not:

  • Attempt unauthorized access to our systems or accounts.

  • Interfere with website security or functionality.

  • Introduce malicious software or harmful code.

  • Use our services for fraudulent or unlawful activities.

  • Circumvent payment requirements or access controls.

  • Extract protected content or proprietary data through unauthorized automated methods.

  • Misrepresent your identity or impersonate another person.

  • Harass, threaten, or abuse our staff or other users.

We may restrict access or suspend services where reasonably necessary to protect the platform, its users, or our legitimate business interests.

Any restrictions will be applied consistently with applicable law.

17. User Accounts and Communications

Certain features may require users to provide an email address or create an account through passwordless authentication or other supported methods.

Users are responsible for maintaining the security of their email accounts and access credentials.

We may send transactional communications related to account access, purchases, report delivery, consultations, and service administration.

Marketing communications will be sent in accordance with applicable law and user preferences.

Users may unsubscribe from promotional emails using the instructions provided in those communications.

Additional information about personal data and communications is available in our Privacy Policy.

18. Third-Party Services and External Links

Our website may integrate third-party services for payments, hosting, analytics, authentication, email delivery, geographic information, and other functions.

These providers may include Stripe, Google, and other service providers.

Third-party services may be governed by their own terms and privacy policies.

We are not responsible for independent third-party websites or services outside our reasonable control, except where applicable law provides otherwise.

Links to external websites do not necessarily constitute endorsement.

19. Availability and Changes to Services

We aim to maintain a reliable and accessible website.

However, we cannot guarantee uninterrupted access to every feature or service.

Temporary interruptions may occur due to maintenance, technical issues, infrastructure failures, or circumstances beyond our reasonable control.

We may update, modify, replace, or discontinue website features and services.

Where changes materially affect an existing paid purchase, we will honor applicable contractual obligations and consumer rights.

20. Disclaimer of Warranties

To the extent permitted by applicable law, our website, free tools, educational content, and interpretive services are provided without guarantees of uninterrupted availability, error-free operation, or particular outcomes.

We do not warrant that metaphysical predictions will occur or that following recommendations will produce specific results.

Nothing in these Terms excludes or limits statutory warranties, consumer guarantees, or other rights that cannot legally be waived.

21. Limitation of Liability

To the maximum extent permitted by applicable law, Evelyn Feng Shui, its operators, and associated service providers will not be liable for indirect, incidental, consequential, or special damages arising from the use of our services or reliance on metaphysical interpretations.

This includes, where legally permissible, claims involving lost profits, business opportunities, investment losses, or personal decisions based on predictions or recommendations.

Where legally permitted, our aggregate liability arising from a particular paid product or service will not exceed the amount paid for that product or service.

These limitations do not apply to liability that cannot legally be excluded or restricted, including liability for fraud, willful misconduct, or other circumstances protected by applicable law.

Nothing in these Terms limits a customer's mandatory statutory rights or remedies.

22. Privacy and Personal Data

We respect the privacy of our customers and website visitors.

Our collection, use, storage, and disclosure of personal information are described in our separate Privacy Policy.

Certain services may require sensitive personal information, including birth details and information about relationships or other individuals.

Customers should review our Privacy Policy before submitting personal information.

23. Eligibility and Minors

Our services are intended for adults and other users who may lawfully access them under applicable law.

Users must be at least 18 years old, or the age of legal majority in their jurisdiction, to independently purchase paid services.

Minors may use appropriate services only with the consent and supervision of a parent or legal guardian, where permitted by law.

We do not knowingly solicit personal information from children in violation of applicable privacy laws.

24. Changes to These Terms

We may update these Terms periodically to reflect changes in our services, technology, business operations, or legal requirements.

Updated Terms will be published on this page with a revised effective date.

Where required by law, we will provide additional notice of material changes.

Changes will not retroactively remove rights associated with completed purchases.

25. Applicable Law and Dispute Resolution

These Terms are subject to applicable laws and mandatory consumer protection requirements.

Because the business structure and jurisdiction of Evelyn Feng Shui may evolve, we have not designated an exclusive governing law or court jurisdiction in this version.

Customers and Evelyn Feng Shui are encouraged to attempt to resolve disputes through direct communication before pursuing formal proceedings.

Nothing in these Terms prevents customers from exercising legal rights or accessing dispute-resolution procedures available under applicable law.

26. Contact Information

For questions regarding these Terms, purchases, services, or customer support, please contact:

Evelyn Feng Shui
Evelyn Huang & Chad Mullins
Technology powered by 一白玄境 | Yi Bai Nexus

Email: Evelyn@EvelynFengShui.net